We provide integration with Wonde.
Wonde provide a service to transfer the data required to use our products from a school’s administration software.
We may share the name and work email address only of a school administrator with Wonde.
Subscription to, and usage of, Wonde is at the discretion of the customer.
We integrate with LiveChat.
LiveChat is a service that allows a user to chat online with our support team.
Our public websites require the individual to supply their name and email address if they wish to use LiveChat.
For a customer’s instance of our product, LiveChat is only available to school administrators. Our product will pass the username, email address, and school organisation to LiveChat, to allow us to identify the school administrator who has messaged us.
Usage of LiveChat is at the discretion of the individual/school administrator.
We monitor website traffic with Google Analytics.
Google Analytics gives statistical information and user habits when interacting with our sites.
We use this service to observe aggregate data about traffic to, and within, our websites.
Google Analytics does not tell us individual user details.
We are able to see broad information, like the number of users accessing our site from a city.
We use Hotjar to improve our public websites.
Hotjar is a service which shows how users navigate through a website.
We use this service to see what information are of interest to users visiting our public websites.
The information we collect lets us improve the information we offer, and the structure of our public websites.
The information we receive does not contain any personal information of the user.
We use Mailchimp to deliver emails that require large-volume distribution.
Mailchimp is a marketing platform and email marketing service.
We use Mailchimp to deliver frequently-sent mail to individual users (like login details and reports), marketing to prospective administration staff, and technical updates to existing administrative staff.
A recipient of a any marketing email can unsubscribe from further marketing emails, by clicking the unsubscribe link at bottom of any of these emails.
We reserve the right to continue sending technical updates to the registered administrators of our product/s from a school/organisation, as these may contain important information about the delivery of our product/s.
We do not use this or any other service to intentionally contact non-administrative staff (like parents, students, or non-administrative staff) for the purpose of marketing.
Our staff, partners, and subcontractors are bound by policies and agreements to protect personal data as outlined in this policy, and are not permitted to make independent use of any personal information.